Privacy Policy
Privacy Policy Notice
The policy: This privacy policy notice is for this website; [www.hydrocomm.com] and served by [Hydrocomm, Kirnbank, Foulford Road, Cowdenbeath, Fife, KY4 9AP] and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information, including your rights under current laws and regulations.
Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the business, [Hydrocomm, ETS-Scotland].
- “you”, “the user” refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner’s Office.
- Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we may hold personal information about you electronically using the following lawful base:
- Lawful basis: Contract
- The reason we use this basis: You have a contract with ourselves to provide you with a service
- We process your information in the following ways: Billing or Technical Support contact only
- Data retention period: We shall continue to hold your information until the contract between us ends or is terminated under any contract terms.
- Sharing your information: We do not share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, and to keep you logged into the website where applicable.
Some cookies are required to enjoy and use the full functionality of this website.
Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.